05 · Support
Home · Managed Support
What makes support good, in our view?
Change and improvement — followed by support that goes beyond the usual.
- Stance
- Personal, not a ticket number
- Scope
- Complement or all-round support
- Billing
- By time spent, documented
- Systems
- Windows · Windows Server · macOS · Linux
- Certification
- Apple Certified Trainer in house
- Since
- 2009
Good IT support?
Personal and traceable.
We go beyond classic IT support. Personal and traceable, not a ticket number.
We do not sell you bundles, contracts or extras you will not end up needing.
Which providers you commission is your decision. We take on the project management if you want and record what was actually done.
Everything and nothing
Exactly what you want.
Years of experience taught us how important room to move is. Happy with our work but want clients and servers handled by someone else? Absolutely fine.
In that case we are the complement, not the competition. We have worked this way since 2009 — and usually both sides come out ahead.
Whether you book us for the whole staged plan or just for the concept: you get exactly what you ordered.
What we do not do
- No
- Forced bundles
- No
- Contract terms for unused services
- No
- Product sales, spare parts aside
- No
- Displacing your provider
- Instead
- Billing by time spent
Apple macOS, Linux, Windows
Il Classico.
Windows — we support all Windows systems up to Windows 11. From the office machine to the high-end workstation, we assemble hardware that fits the job.
macOS — working with Apple is how we got hooked on the Mac. We have Apple Certified Trainers in house.
Linux / Unix — the bedrock of lateral thinkers and, for us, one of the best server systems in the world. We will happily philosophise about RHEL, Ubuntu, Debian or Raspbian any time.
Systems in house
- Windows 11
- Windows Server
- macOS
- Apple Certified Trainer
- RHEL
- Ubuntu
- Debian
- Raspbian
- Workstations
On to Server and Cloud.
Frequently asked
Answered briefly.
Do you replace our existing IT provider?
Only if you want that. Usually we are the addition, not the competition.
How do you bill?
By actual time spent, documented. No bundles, no contracts for services you do not need.
Which systems do you support?
Windows up to Windows 11 and Windows Server, macOS with Apple Certified Trainers in house, as well as Linux and Unix.
Exclusive
New clients only by application.
Tell us how your support runs today. We will tell you where we can sensibly complement it — and where you do not need us at all.